CANADIANSINMX
PRIVACY POLICY
Effective Date: June 2026
CanadiansinMX ("we", "our", or "us") is committed to protecting the privacy, confidentiality, and security of our clients' personal information. This Privacy Policy explains how we collect, use, store, protect, and, when necessary, disclose personal information provided to us in connection with our relocation, residency coordination, vehicle import coordination, healthcare coordination, housing coordination, and related support services.
1. INFORMATION WE COLLECT
We may collect the following categories of personal information:
Identity Information
- Full legal name
- Date of birth
- Nationality and citizenship information
- Passport information
- Government-issued identification
- Marital status
Contact Information
- Residential address
- Mailing address
- Telephone number
- Email address
Financial Information
- Bank statements
- Investment statements
- Pension information
- CPP, OAS, RRSP, TFSA, and other income documentation
- Tax-related documentation
Immigration and Residency Information
- Residency applications
- Visa applications
- Immigration records
- Supporting documentation required by consulates, immigration authorities, and related service providers
Vehicle Information
- Vehicle registration
- Vehicle ownership documentation
- Vehicle Identification Number (VIN)
- Insurance information
- Temporary Import Permit (TIP) documentation
Property and Housing Information
- Lease agreements
- Property ownership documents
- Utility bills
- Rental verification documentation
Other Supporting Documentation
- Any documents voluntarily provided by clients in support of requested services
2. PURPOSE OF COLLECTION
We collect personal information solely for purposes related to:
- Assessing eligibility for relocation-related services
- Coordinating residency and immigration support services
- Assisting with document preparation and organization
- Coordinating Temporary Import Permit (TIP) applications
- Coordinating with third-party service providers directly involved in a client's file
- Communicating with clients regarding requested services
- Maintaining client records
- Providing customer support
- Complying with applicable legal obligations
3. CONFIDENTIALITY AND DISCLOSURE
CanadiansinMX is committed to maintaining the confidentiality of all client information.
We do not sell, rent, trade, distribute, or disclose personal information to third parties.
Personal information will only be shared when:
- The client has provided consent;
- The information is required to complete a service requested by the client;
- The information must be submitted to a government agency, consulate, customs authority, immigration authority, healthcare provider, tax professional, legal professional, or other organization directly involved in the client's application or requested service;
- Disclosure is required by law.
Information is shared strictly on a need-to-know basis and only for the purpose of completing the service requested by the client.
CanadiansinMX will not use client information for marketing purposes or share client information with unrelated third parties.
4. CONSENT
By engaging our services and voluntarily providing personal information, clients consent to the collection, use, storage, and limited disclosure of their personal information as described in this Privacy Policy.
5. STORAGE AND SECURITY
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, loss, misuse, alteration, or destruction.
Safeguards may include:
- Secure cloud-based storage systems
- Password-protected files and devices
- Multi-factor authentication
- Restricted access to client information
- Secure file-sharing platforms
- Secure disposal of documents when no longer required
While we take reasonable precautions to safeguard information, no method of electronic transmission or storage can be guaranteed to be completely secure.
6. RETENTION OF INFORMATION
Personal information will only be retained for as long as reasonably necessary to:
- Deliver requested services;
- Meet legal, regulatory, accounting, or record-keeping requirements;
- Resolve disputes;
- Enforce agreements.
Once information is no longer required, reasonable steps will be taken to securely delete or destroy it.
7. ACCESS AND CORRECTION
Clients may request access to the personal information we maintain about them and may request corrections to inaccurate or incomplete information.
Requests should be submitted in writing to the contact information listed below.
8. WITHDRAWAL OF CONSENT
Clients may withdraw their consent to the collection, use, or disclosure of personal information at any time by providing written notice.
Withdrawal of consent may limit our ability to continue providing requested services.
9. THIRD-PARTY SERVICES
CanadiansinMX may utilize third-party software, document storage platforms, communication tools, payment processors, or service providers to facilitate service delivery.
While reasonable efforts are made to work with reputable providers, CanadiansinMX is not responsible for the privacy practices of independent third parties.
10. COMPLIANCE WITH CANADIAN PRIVACY REQUIREMENTS
CanadiansinMX is committed to protecting personal information in accordance with applicable Canadian privacy requirements, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
In accordance with these requirements, CanadiansinMX:
- Collects only the personal information reasonably necessary to provide requested services;
- Obtains consent before collecting, using, or disclosing personal information;
- Uses personal information only for the purposes identified to the client;
- Maintains reasonable safeguards to protect personal information from unauthorized access, disclosure, loss, misuse, or alteration;
- Provides clients with access to their personal information upon request, subject to applicable legal limitations;
- Allows clients to request corrections to inaccurate or incomplete personal information;
- Retains personal information only as long as necessary to fulfill the purposes for which it was collected and to meet legal or business requirements.
11. CHANGES TO THIS POLICY
CanadiansinMX reserves the right to update this Privacy Policy from time to time.
The most current version will be made available upon request and, where applicable, published on our website.
12. CONTACT INFORMATION
Questions regarding this Privacy Policy or requests regarding personal information may be directed to:
CanadiansinMX
Email: info@canadiansinmx.com
Website: www.canadiansinmx.com
By engaging CanadiansinMX's services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.